Shipping Policy
At Dream Day Designs Boutique, we aim to deliver your orders promptly and efficiently while ensuring transparency about shipping times. Since we work with multiple suppliers, delivery times may vary depending on the product and shipping location.
Processing Time
- We typically process orders within 1–3 business days. For personalised items, please allow an additional 2–5 business days for crafting and quality checks.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
Shipping Times
- Shipping times vary based on the supplier and your location.
Note: Delivery times may be subject to delays due to customs processing, carrier issues, or other unforeseen circumstances. We appreciate your patience and understanding.
Worldwide Shipping: We are delighted to offer FREE worldwide shipping, delivering our products to customers across the globe. No matter where you are, we've got you covered!
Multiple Shipments
To provide you with faster service, your order may arrive in separate packages if it contains items from different suppliers. You will receive tracking information for each shipment.
Shipping Costs
- Standard Shipping is free for all orders.
Order Tracking
- Once your order is shipped, you will receive tracking information via email. Please note that tracking updates may take 24–48 hours to reflect.
Lost or Damaged Items
If your order arrives damaged or does not arrive within the estimated delivery time, please contact our customer support team at contact@dreamdaydesigns.uk. We will work with our suppliers and shipping partners to resolve the issue promptly, either by offering a replacement or issuing a refund.